An oral history of the epic collision between journalism and digital technology, 1980 to the present

A project of the Shorenstein Center on Media, Politics and Public Policy

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Chapter 6: The Return of Newspapers

…the same decision, to offer [The Times] website for free. Many people have said that this was a good decision. Many people have said this was a terrible decision. There are people, in fact, who we’ve interviewed, that are on both sides of that. I jus…

Randall Rothenberg: What about Bloomberg?

…d: copious information, services, email, community, community connectivity, and massive lollygagging opportunities. It was also the first large interactive company to offer a test of the value of news to paying customers — the first place where the va…

Chapter 14: Going Social and Paying to Play

…sing inventory more than it has, so more free users are coming than we expected. Third, there was some thought that there would be a migration out of print and into the web faster because of the price differential, and that hasn’t happened. It’s actua…

Chapter 10: The Rising Tide Lifts All Boats

…estments, the big four — AOL, Yahoo, CNN.com, and MSNBC.com — were all well on their way to dominating the early days of the digital news “space,” as it came to be known. But the exploding popularity of the web seemed to be good news for almost all in…

Chapter 13: The Advertising Rollercoaster

…le that this is a commercially supported website. Don’t come and freak out later if we put banners on this. It was from the beginning. Martin Nisenholtz Then you hired a sales staff? Nick Denton Gabriella [Jackomen] was taking sales orders. We were or…

Chapter 3: The Big Bang

…frastructure of the obscure scientific research and defense communications network that had evolved into the Internet. Berners-Lee would call his baby the “World Wide Web,” and its magic would be precisely the opposite of AOL’s; it too would be a gard…

Chapter 1: The Teletext​/​Videotex Era

…t’s a successful technology at all, it becomes commonplace. People accept it as part of their everyday lives. A Viewtron user in south Florida, 1980. The message on the screen: “Doug I like you very much. I want to know which of us you like better, Ka…

Chapter 5: Then Came Cable

…with Yahoo and kind of set wire stories free into the “Great Free Internet” at the same time. Do you remember that and how that related to what you were doing and what you thought the competition was doing? Scott Woelfel Very much. It was an ongoing…

Chapter 4: The Original Sin

…n England, was a wire service whose main competitors were financial news companies like Dow Jones and Bloomberg. It had relatively few clients among U.S. newspapers, many of whom were members of the Associated Press. Graves, along with two other execu…

Chapter 8: The Innovator’s Dilemma

…15 years before Apple introduced it. The company was the first journalism company to partner with AOL, the first to work with Netscape at the Mercury Center, the first to follow Christensen’s prescript to break out a separate digital operation. Yet, i…

Chapter 15: Time Will Tell

…2013 resigned as Chairman of the Federal Communications Commission, after presiding over a tumultuous period in the government oversight of communications and electronic media industries. He shares a sympathetic concern. Explore our full interview wit…

Chapter 9: Birthing the Blogosphere

…Silicon Valley, having worked for Forbes.com, Red Herring, and Business 2.0, when he decided to launch his own company around his blog in 2006. Explore our full interview with Andrew Sullivan  Andrew Sullivan blogger; founder, The Dish Explore our ful…

Welcome

…the kind of conversation we hope to continue to engender going forward. Please feel free to reach out to us with questions and comments. You can reach any of us from the About page or all of us from the Feedback page….

A view from a Chicago newspaper publisher (and Riptide dad)

…mport issue in our society. It is well researched and it uses the web in its most inventive way, making it possible for me to dig deeper into the story itself by just clicking on a link (or many, many links) to find out more. Your story itself is an e…

Chapter 2: America Goes Online

…America Online. It — and for a while its competitors, CompuServe, the Source, Delphi, the Well and Prodigy — would launch the “dial-up” era of so-called “walled garden” proprietary online services, which would explode on to the consumer market and pav…