An oral history of the epic collision between journalism and digital technology, 1980 to the present

A project of the Shorenstein Center on Media, Politics and Public Policy

An oral history of the epic collision between journalism and digital technology, from 1980 to the present

Did Free News Lead to the Riptide?

Volume 1:
CEOs, Coders, News Execs, Disrupters

We had to basically move off a communications per hour model to more of an advertising supported model, which is the way most media, television and so forth, magazines and other things, they’ve always had more of a blended model, where advertising was a key revenue stream. We didn’t have any advertising on AOL until we moved to unlimited pricing. It was a completely consumer focused service with a set of services that consumers paid for by the hour.
Value wants to be paid for. I think people want to pay for value.
They were afraid that if we charged for access that it would cut the number of viewers and make it impossible for us to get advertisers interested.

Explore more topics Vol. 1 

Business Models for News?

Volume 2:
Tech Journalists

“God, look at what we did. We gave it away for free online. We never did that before.” That’s absolute horseshit. The cost of the newspaper subscription or at the newsstand was a tiny fraction of the cost of business. We’ve been all but giving it away for 50 years or more.
Dan Gillmor
If a billionaire can do this as a hobby and has an audience, maybe it doesn’t matter. Maybe that is the business.
John Markoff
There was a golden moment when it could have happened. I think the news business, in particular, could really have turned it around.
Denise Caruso

Explore more topics Vol. 2 

The Big Picture

For most of the 20th century, any list of America’s wealthiest families would include quite a few publishers generally considered to be in the “news business”: the Hearsts, the Pulitzers, the Sulzbergers, the Grahams, the Chandlers, the Coxes, the Knights, the Ridders, the Luces, the Bancrofts — a tribute to the fabulous business model that once delivered the country its news. While many of those families remain wealthy today, their historic core businesses are in steep decline (or worse), and their position at the top of the wealth builders has long since been eclipsed by people with other names: Gates, Page and Brin and Schmidt, Zuckerberg, Bezos, Case, and Jobs — builders of digital platforms that, while not specifically targeted at the “news business,” have nonetheless severely disrupted it.

Keep reading Vol 1. 

The Tech Journalists

A transformative wave washed over the world economy this past quarter-century and technology journalists were its chroniclers and front-row witnesses. Many, among the twenty interviewed, say a catastrophic disruption of the news business was to be expected. But they feel their warnings went largely unheard within their workplaces, a contributing factor to the industry’s late and ineffectual counter-efforts. In contrast to pessimism about the future financial underpinnings of their business, they’re optimistic about the outlook for journalism as new tools, audiences and approaches emerge and evolve.

Keep reading Vol 2. 

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Volume
Vol 1: CEOs, Coders, News Execs, Disrupters
Vol 2: Tech Journalists

Four veterans of digital journalism and media — John Huey, Martin Nisenholtz, Paul Sagan, and later John Geddes — interviewed dozens of people who played important roles in the intersection of media and technology — from CEOs to coders, journalists to disruptors.

Riptide is the result: more than 50 hours of video interviews and two narrative essays that trace the evolution of digital news from early experiments to today. It’s what really happened to the news business.

Read Vol. 1  
See interviews